Project Description
Process Improvement
Diagnosis
The industry association needed to study the main problems in the manufacturing of its products in addition to defining an action plan to improve the construction and certification processes.
Challenges
• Diagnose and define the problems.
• Update standards.
• Take technical and legal multidisciplinary actions.
• Define internal structure.
• Set tangible goals for the market.
• Marketing actions.
• Plan and implement the management action.
Cost of not doing it
• Tarnishes the certification’s image.
• Harms the market share.
• Decreases the number of associated companies.
• Not executing the company’s strategic management.
Paths to success
• Diagnosis of problems.
• Stakeholder Management.
• Decide on the role of positions for the modeling of management.
• Road show and involvement with contracting companies.
Results
• Updated and improved the certification process.
• Plans were reviewed and made to be in line with the association’s strategic planning.
• Improved understanding of the interfaces.
• Improved control and performance of audit reports.
Client’s core business
• Certification
Market segment
• Industry and construction.
Solution or service
• Management System Improvement
• Follow-up of process development
